Privacy Policy

Effective Date: January 7, 2024

Introduction

Thank you for visiting ArborNature, a product of ArborNature, LLC ("ArborNature," "we," "us," or "our"). We deeply respect your privacy and recognize the significance of the information you entrust to us. This Privacy Policy outlines our practices regarding the information collected through our websites, mobile applications, and other online products and services (collectively, the "Website").

Herein, we detail the information gathered when you use the Website, how we safeguard this information, with whom we share it, and the privacy options available to you. By utilizing the Website, you acknowledge and consent to our data collection and usage as delineated in this Privacy Policy. Please be aware that this policy pertains solely to sites or services owned and operated by ArborNature, not to third-party websites linked to our platforms.

Information We Collect

Information is collected from the Website by us, our service providers, and partners.

Information You Provide to Us

We collect data that you choose to share on the Website through various means, such as when you:

1. Create an account or submit an application for our services or products, including details like your name, address, telephone number, email address, username, password, birthday, and billing information.
2. Engage with us through social networking logins, such as Facebook, Google, or Twitter.
3. Request an estimate or schedule an appointment with our business partners.
4. Participate in interactive sessions like blog comments, reviews, or chats.
5. Provide payment card information for our services or products.
6. Engage in sweepstakes, surveys, or other promotions.
7. Subscribe to our newsletter or offer feedback.

This information encompasses personally identifiable details such as your full name, email address, phone number, and, in some cases, non-personally identifiable information like general demographic data (e.g., age, income, occupation).

Log Data

When you visit the Website, non-personally identifiable information or "Log Data" may be automatically recorded. This may include:

1. Your IP address.
2. Browser type and operating system.
3. Date and time of your visit.
4. ISP or mobile carrier and the type of device used.
5. Emails opened and links clicked within those emails.
6. Domain visited and other websites accessed.
7. Search terms used and advertisements clicked.

Location Information

Upon visiting the Website, we may collect precise physical location information ("Location Information") with your permission, providing services and content relevant to your location.

Public Posted Information

Information shared through social media networks, blogs, forums, or similar functionalities is considered public and may be shared or used in accordance with the law.

Use of Data Technologies

To enhance your online experience, we employ "cookies" and similar technologies collectively referred to as "Data Technologies." Cookies are text files placed in your browser, storing preferences without containing personally identifiable information. These technologies help us understand Website and internet usage, improve content, and offer personalized experiences.

To modify your privacy preferences for cookies and similar technologies, consult your browser settings. However, blocking all cookies may impact your online experience.

How We Use the Information We Collect

We use the collected information for various purposes, including:

1. Administering our products and services.
2. Offering additional services or products.
3. Sending requested communications or those of interest.
4. Analyzing and improving our business.
5. Diagnosing technical issues.
6. Complying with legal requirements.
7. Performing data analyses for demographic and financial insights.
8. Personalizing user experiences.
9. Contacting users via phone, chat, or text with consent as required by law.

Information We Share

We do not sell or share personal information, except in specific cases:

• Our Service Providers: Third parties engaged through the Website on our behalf are obligated to keep your information confidential and use it only for specified services.
• Business Partners: Information may be shared or sold with businesses, agents, and third-party service providers in line with their privacy policies.
• Estimate Calculator: Completing the estimate calculator may necessitate sharing personal information with selected businesses, but we won't use it for interest-based advertising.
• Other: Information may be disclosed to protect our interests, investigate illegal activity, or comply with legal requirements.

Legal Disclaimer

Beyond the mentioned disclosures, we may disclose personally identifiable information as required by law or to respond to illegal activities, fraud, threats, or violations of terms.

Your Choices

You have choices regarding communication and data technologies:

1. Opt not to provide personal information, affecting service accessibility.
2. Opt-out of marketing emails via unsubscribe links.
3. Manage cookie preferences through browser settings.
4. Decline providing Location Information or opt-out via device settings.

Information Access and Correction

Access, review, change, or delete personal information collected can be requested by contacting us as indicated in the "How to Contact Us" section below.

How to Opt Out

Users can opt out of certain communications via unsubscribe links, but account-related communications may continue. Email marketing may contain tracking features for analysis and evaluation.

Links

The Website may contain links to external sites, and we aren't responsible for their privacy practices. It's advisable to review the privacy policies of such sites.

Data Security

We implement reasonable security measures to prevent unauthorized access or misuse of collected information. Despite our efforts, no security measure is infallible.

Do Not Track (DNT) Disclosure

While you can opt out of targeted advertising and control cookies, our Website does not respond to DNT signals. Any changes to this will be reflected in future updates.

International Transfer

We operate globally, necessitating the transfer of information internationally, subject to data protection laws. By accessing our Website, you consent to such information collection, usage, and transfer.

How Long We Keep Data About You

We retain collected information for as long as necessary to fulfill business purposes or comply with legal requests.

Children Under 18

The Website is not intended for users under 18. If a minor shares information, we'll attempt prompt removal upon notification.

Notice of Minors

Though our Website isn't targeted at minors, if a minor has shared information, removal can be requested by contacting us.

Your Consent and Changes to this Privacy Policy

By using the Website, you consent to information collection as outlined in this policy and our Terms of Service. We may modify this policy, with changes posted on this page and emailed to registered users. Your use of the Website post-modification implies acceptance of the changes.

How to Contact Us

For questions, comments, or updates to your information, contact us here or at:

ArborNature, LLC
Attn: Privacy Officer
PO Box 22268
Hilton Head Island, SC 29925

or by calling us at: +1 (843) 681-2726